Terms of Service

1. Acceptance of Terms

By accessing or using the LUMÉRNA website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Account Registration

To make purchases, you must create an account with accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activities under your account.

3. Products & Pricing

• All product descriptions and images are as accurate as possible but may vary slightly from the physical item.
• Prices are listed in USD and are subject to change without notice.
• We reserve the right to limit quantities or refuse orders at our discretion.
• Promotional offers and coupon codes may have additional terms and expiration dates.

4. Orders & Payment

• Placing an order constitutes an offer to purchase. We may accept or decline any order.
• Payment is processed securely via Stripe, Razorpay, or PayPal at the time of order.
• Order confirmation is sent via email upon successful payment.
• We are not responsible for payment processing errors by third-party providers.

5. Founder Circle Program

Founder Circle pledges are exclusive, limited-edition commitments. By pledging, you agree to:

• The selected tier pricing and benefits as described at time of purchase
• Founder Circle spots are non-transferable
• Benefits are subject to the campaign reaching its funding goals
• Delivery timelines are estimates and may be adjusted

6. Intellectual Property

All content on the LUMÉRNA website — including text, images, logos, designs, and product names — is our intellectual property. Unauthorized use, reproduction, or distribution is prohibited.

7. User Conduct

You agree not to:

• Use the site for any unlawful purpose
• Attempt to gain unauthorized access to any system or account
• Submit false reviews or fraudulent orders
• Interfere with the proper functioning of the website
• Scrape, harvest, or collect data without permission

8. Limitation of Liability

To the fullest extent permitted by law, LUMÉRNA shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products.

9. Changes to Terms

We may update these terms at any time. Material changes will be communicated via email or a notice on our website. Continued use after changes constitutes acceptance of the updated terms.

10. Contact

For questions about these terms, contact us at [email protected].